Our equipment is intended for indoor use and dry conditions. It is not suitable for outdoor application unless explicitly mentioned in the product description.

Most of our equipment is constructed from steel and is not intended to be exposed to moisture. Storing products outdoors or in humid environments where moisture can accumulate may lead to rust, potentially affecting the product's longevity. Customers utilizing equipment in sheds, garages, or similar structures are advised to consider employing dehumidifiers to maintain an appropriate level of dryness in the environment.

If you have placed an order for multiple items, it is probable that they will be delivered simultaneously. However, there are instances where you may receive them on different days or through various delivery services. We collaborate with a range of reputable couriers, selected based on their service quality and cost-effectiveness, to ensure that your order reaches you promptly while maintaining the affordability of our products. Tracking information is available for all orders.

Given the size and weight of many of our products, they may be shipped in multiple boxes, which can occasionally become separated during transit within the courier's network, resulting in staggered deliveries. We recommend checking the tracking information first, and if the remaining items have not arrived within 48 hours, please do not hesitate to contact us.

Please contact our Customer Service were here to help.

If you would like a gift cards please contact customer service who will be happy to help you.

The most effective method to reach us is through our contact form or via live chat. We strive to reply to all inquiries within a 24-hour timeframe. If your inquiry is to an existing order, kindly provide the name, delivery address and email address of the individual who placed the order for data protection purposes. Additionally, if feasible, please include the order number with is found on your order confirmation email.