Description
Shipping Information
Any Questions
warranty
Return & Refund
At Muscleiq, we aim to deliver your orders quickly and efficiently:
- Processing Time: Orders placed before 1 PM are processed and dispatched the same business day (excluding weekends and bank holidays).
- Delivery Time: Most orders are delivered within 1 business day for UK mainland addresses.
- Shipping Cost: Free shipping is available across the UK.
For detailed information, kindly refer to our Shipping Policy.
- Please contact us via live chat if you have any questions regarding the product were more than happy to help.
- You may find your questions have been answered here within our Frequently Asked Questions but should you still require any assistance, our customer service will be willing to assist you :
- Email: support@muscleiq.co.uk
- Contact Us: +44 7365 727908
- Company Name: HTH Partnership LTD
- Company Number: GB13133309
- VAT Number: 460720806
- Address: Dene Farm, Hole Hill, Dorking, Surrey, RH4 3LS, United Kingdom
- Customer Support: Responding within 24 Business Hours
- We offer on all of our products a standard 12 month warranty. Please reach out to our customer service team if you have any queries.
- Our Returns Policy
- At Muscleiq we want you to be 100% happy with your order but we understand people sometimes change their mind. If you would like to request a refund or exchange, please contact us within 30 days of receiving your order so we can make it right straight away. To be eligible for a return, your item must be unused and in he same condition that you received it in.
At Muscleiq, we want you to be 100% satisfied with your purchase:
- Return Eligibility: Returns are accepted within 30 days of delivery if the item is unused, in its original condition, and with intact packaging.
- Refund Process: Once we receive and inspect your returned item, approved refunds will be processed immediately to the original payment method. Refunds may take 3–10 business days to reflect in your account.
- Damaged or Incorrect Items: If your order arrives damaged or incorrect, please contact us immediately with your order details and a photo of the item so we can resolve the issue promptly.
For detailed information, kindly refer to our Return and Refund Policy.